Agent costs and rules
Set a default lead cost and targeted overrides without changing routing.
Make lead cost predictable with one company default and precise per-agent exceptions, so investment reporting stays explainable.
Why it matters
A lead management platform with per-agent cost tracking only helps if the numbers are defensible. A visible default plus explicit rules keeps pricing logic out of manual spreadsheets and inside the product, where every applied cost has a reason.
See it in HoneyFalcon
Step 1 of 3: default company lead cost.
Step 2 of 3: targeted agent cost rule.
Step 3 of 3: current-month totals, rule progress, and payment history with currency context.
Price leads with a default and clear exceptions
Set the standard cost per lead
A single standard cost per lead in your company currency covers ordinary leads, so most of your operation needs no special handling.
That default is the baseline every report builds on, which keeps totals easy to reconcile.
Add a per-agent rule only where it is deserved
A special cost rule adjusts an agent's cost by a percentage for a limited number of leads, with an optional monthly reset and an on/off switch.
Because a rule applies only under its configured conditions and for a capped number of leads, exceptions stay deliberate and the default keeps governing everything else.
A special rule overrides the default only under its conditions and only up to its lead count — set the count and reset intentionally so the exception ends when you meant it to.
Your cost rules are ready when
- The standard cost covers ordinary leads and targeted rules cover only deliberate exceptions.
- Current-month reporting shows totals, currency, and special-rule progress you can explain.